'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...
Defense One

What the Claude AI chatbot really does for CENTCOM

In his 2025 book, AI, Automation, and War, Anthony King implores the reader to understand artificial intelligence as a phenomenon most closely related to organizational structure: "It is vital that we ...

Study says AI chatbots are increasingly ignoring humans, but it isn’t quite Skynet yet

AI has a habit of bluffing, and you’re not alone in catching it.The Latest Tech News, Delivered to Your Inbox ...
ScienceAlert

AI Chatbots Are Bad at Diagnosing Symptoms For a Surprising Reason, Study Finds

Millions of people are turning to artificial intelligence (AI) chatbots for advice on everything from cooking to tax returns.

Stanford study outlines dangers of asking AI chatbots for personal advice

While there’s been plenty of debate about AI sycophancy, a new study by Stanford computer scientists attempts to measure how ...
The New RepublicOpinion

AI Chatbots Are Unleashing Violence Among Kids

With Big Tech writing its own rules, the absence of adequate safety regulations has already led to harrowing examples of real ...

Bombshell AI study — chatbots fueling delusions, self-harm and unhealthy emotional attachments in users: ‘Think I love you’

Researchers at Stanford University analyzed chat logs from 19 users who reported psychological harm, reviewing more than ...

AI is giving bad advice to flatter its users, says new study on dangers of overly agreeable chatbots

Artificial intelligence chatbots are so prone to flattering and validating their human users that they are giving bad advice ...