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It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...

Salesforce CRM offers a wide array of features that support effective customer relationship management, including advanced lead scoring, customizable dashboards, and extensive integration options. But ...

Of all the daily activities in business, perhaps none are more fluid than sales and marketing, especially in a business as dynamic as transportation. Managing the sales process is even more complex ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

NEW YORK -- In his presentation today at the destinationCRM 2008 Conference, Denis Pombriant, founder and managing principal at Beagle Research Group, explained how CRM is no longer just your typical ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

The first-line sales manager (FLM) is one of the most critical drivers of a high-performing sales organization. While a low-performing rep may impact one territory, a low-performing manager affects ...

OptifiNow announced the implementation of its high-tech customer relationship management (CRM) platform with nonqualified mortgage (non-QM) lender Arc Home LLC on Tuesday. The platform offers a new ...