Cryptocurrency exchange Coinbase started new live phone support in the wake of thousands of customer service complaints. One Los Angeles couple lost about $700,000 from their Coinbase account. The ...

Co-founded by Coinbase’s head of operations in India, Agara helps Coinbase with customer service using AI and machine learning. Coinbase, the largest cryptocurrency exchange in the United States, is ...

Coinbase just announced they’re hiring Tina Bhatnagar as VP of Operations and Technology to lead all operational teams at Coinbase and GDAX. But perhaps most relevant right now is the fact that her ...

Coinbase has a problem. As interest in Bitcoin has soared along with its price, the popular cryptocurrency exchange has found itself the target of a growing spate of angry customers who haven’t been ...