One of the keys to a successful managed service or service contract strategy is not continually rolling trucks to offer necessary service. Business software maker ConnectWise has addressed that ...

ConnectWise launched a new add-on for its business management platform that allows for integrated remote control and chat capabilities for partners to service their end users with a single click, the ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...