TAMPERE, FINLAND and DELRAY BEACH, Fla., June 8, 2023 — HappyOrNot (www.happy-or-not.com), the leading provider of customer feedback solutions announces the launch of its “Managed Service” package.

Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

AskNicely or SatisMeter are both multi-channel survey software to collect and analyze feedback. Both of these tools are popular and recognized for their contribution to different businesses. But if we ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

Do you know that 82% of customers read online reviews at least sometimes before purchasing items? You should read them too because customer reviews offer great insight into your target clientele’s ...

With unitQ customer feedback software, including unitQ GPT, you can discover quality issues at the same time as your users. Know what product launches, releases or evergreen features are causing the ...

Slack has topped a ranking of 100 software companies based on customer satisfaction in 2017. Scores were based on customer reviews and combined with market presence and satisfaction. This saw the ...

Private-equity firm KKR & Co. Wednesday made a majority investment in Alchemer LLC, a software provider that helps companies collect and analyze customer sentiment data. Terms of the deal weren’t ...

Software platforms centralize essential services, enabling businesses to reduce costs, accelerate product delivery, and improve system reliability. These are all critical to enhancing the customer ...

Opinions expressed by Entrepreneur contributors are their own. A common word of advice for entrepreneurs is to build what they personally want, but this can prove to be a path to failure. After all, ...

When your days are spent writing code for a new application with an aggressive deadline, you barely have time to step outside for coffee. It’s not like you don’t love what you do: You love the ...