Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. But now some companies are becoming a bit more stingy — and customers are taking notice. Last fall, for example, many ...

Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. But now some companies are becoming a bit more stingy — and customers are taking notice.Video above: Jeff Rossen breaks ...

For SaaS companies, growth is more than just acquiring new users; it’s about building long-term customer value across the entire journey. To achieve sustainable growth, software providers must navigate a crowded marketplace, strengthen user relationships ...

WASHINGTON — Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. But now some companies are becoming a bit more stingy — and customers are taking notice. Last fall, for ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true ...

DALLAS--(BUSINESS WIRE)--Frontier (NASDAQ: FYBR): What we did: We launched our first-ever customer rewards program, “ForMe Rewards.” The app-based program gives Frontier customers free-and-easy access to giveaways, deals and special offers from popular ...

Regulars at Corp locations could be earning loyalty points through a new customer rewards card as early as this spring. The program, which will be called “Shareholder Card,” was developed by Students of Georgetown, Inc. Chief Financial Officer and ...