In an era where artificial intelligence negotiation tools are transforming how professionals prepare for critical conversations, smart negotiators across industries are discovering that AI can be ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

First, I want to acknowledge and celebrate your courage for reaching out, showing your ASK, and requesting support while working in a toxic work culture. It’s not easy and it’s evident that you desire ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Ever forced yourself to have a tough talk with someone in your life and found success? ‘Say More’ discusses how to have difficult conversations. What does it take to be a good communicator? Do you ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Ten nurses discuss how they prepare for difficult conversations with patients. We invite all nurses and nursing leaders currently working in healthcare settings to participate in series of Q&As about ...

Picture this: you’ve spent hours tidying the house and preparing delicious dishes. Finally, friends and family have begun to arrive. You all sit down to eat, and the conversations around life updates ...