Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...
As a former gate agent, I’ve witnessed every possible reaction to a flight delay, from calm acceptance to full-blown panic at the podium. Delays are rarely what travelers plan for, yet they’re one of ...
Most air travelers have been in this scenario: waiting their turn to board a flight as fellow passengers shove their carry-on bags in the metal bag sizers to prove they comply with the airline's ...
One woman never expected her trip to Greece to turn into a viral sensation on TikTok. Lola Stoll captured the moment she was boarding her flight, only to be informed by a gate agent that she was the ...
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