REDMOND, Wash. — Nov. 15, 2010 — Microsoft Corp., in collaboration with its Public Sector Gold Partner Avanade, today announced new federal government customers using its Microsoft Dynamics CRM Task ...

BOSTON — June 12, 2006 — At the Tech•Ed 2006 conference, Microsoft Corp. today announced the general availability of Microsoft Dynamics™ AX 4.0, an adaptable, global business-management solution that ...

At Convergence 2009, the semiannual New Orleans event for Microsoft Dynamics lineup of business-management solutions, Microsoft Business Solutions Corporate Vice President Kirill Tatarinov outlined a ...

During her years at CNET News, Ina Fried changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. Microsoft is looking to liven up its Microsoft Dynamics ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...

Chauncey grew up on a farm in rural northern California. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience ...