IT GOAT launches Proactive IT Support Services to boost business performance and reduce downtime. Dallas, Texas--(Newsfile Corp. - November 12, 2024) - IT GOAT, a leading managed IT services provider, ...

With OptiLife, we’re helping our customers stay ahead of wear and tear. This isn’t just maintenance - it’s a smart, ...

Hewlett-Packard has unveiled what it boasts as the industry’s first support portfolio developed to meet the demands of today’s multi-vendor, virtualized and cloud environments. Dubbed as Always On ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Confluent, Inc., the event streaming pioneer, today announced the initial release of Proactive Support for Confluent Platform, which is a cloud service that ...

One of the most effective ways to create customer confidence is to practice proactive customer service. The short description of proactive service is doing something for your customers before they ...

What is the best type of IT support for handling frequent issues? Recurring IT challenges are more than a minor inconvenience in today’s fast-paced, competitive landscape. They can disrupt your ...

Proactive customer support is all about identifying and resolving customer issues before they turn into bigger problems. Customer service experiences rarely delight us. Most of us can detail an ...

ENGLEWOOD CLIFFS, N.J., Nov. 18, 2019 /PRNewswire/ -- LG Electronics USA is introducing an industry-first portfolio of personalized customer support innovations for its smart home appliances and home ...

I first started writing about the benefits of a more proactive approach to customer service and experience back in 2013. It seemed to me that the benefits were clear: delivered well a more proactive ...

It’s no secret that the past two years have presented many challenges that negatively affected business owners. Despite this, many are seeing opportunities for increased revenue and growth in the ...