One of the oldest and most commonly used ways for businesses to evaluate employee knowledge, growth and overall competence is oral questioning. Unlike written exams, oral questioning encourages oral ...

Learning good questioning techniques helps employees at your small business get the information they need without spending time asking multiple questions or the wrong questions. These techniques may ...

As a leader, it can be tempting to fall into the trap of thinking you have all the answers. After all, successful problem-solving and making quick decisions were a big part of getting to where you are ...