The traditional telecommunications market was turned on its ear in 2005 as big phone companies aggressively started entering new markets to fight stiff competition from cable providers and Internet ...

Time Warner Cable plans to expand its Internet phone service into three or four more cities by year's end, Time Warner Chief Executive Richard Parsons said Wednesday. And next year, the company plans ...

Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

In preparation for the Cisco, Microsoft, and Zoom comparison session at Enterprise Connect, Brent Kelly, president and principal analyst at KelCor, and I met with each of the companies for a detailed ...

Routing voice over WANs has been touted for nearly 10 years but mainstream businesses have only recently begun to reap the benefits The potential savings from using wide area networks (WANs) for ...

DUBLIN--(BUSINESS WIRE)--The "Global Cloud Telephony Service Market Analysis 2017 - Forecast to 2025" report has been added to ResearchAndMarkets.com's offering. This analysis is one of the most ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

The potential for cloud communications providers to impact the telephony cost structure has been a point of discussion for the last five years, further illustrated by the $10 Zoom Phone offer shown at ...

As we continue to hear for plans by the service providers to discontinue POTS (plain old telephone service), the question of whether the traditional telephone will soon become obsolete is looming on ...

SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN) today announced the availability of Five9 Service Cloud Voice for Partner Telephony, the latest evolution of its integration with Salesforce.