In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Scott Burgess Today’s ...

AI has ushered in a new era, changing not only the way we work but the nature of work itself. Organizations have been using AI to automate routine tasks, generate insights, and augment decision-making ...

The most important part of any IT project is properly training the people who will be using it. In many ways the quality of the training and the number of help desk calls it drives is the most ...

In this age of ever present malware threats, it is more important than ever to educate your users about the dangers of phishing messages. In my experience however, there will always be some users who ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies such as PGP Security, McAfee, Cisco and Check Point. He is also a CISSP and cloud ...

New and upgraded software and gear are only as good as the training behind it. Here are five pitfalls to avoid as you work to bring your training game up to par You just rolled out Microsoft Windows ...

Let’s face it I expound upon great tools that can be used for managing the network and desktop. I talk about how we can do things better, cheaper, and faster. None of these things matter in the least ...

The notorious rise of generative AI training for companies who own social media platforms has been frowned upon for using human-made data in their developments, but one company is now promising to ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies including PGP Security, McAfee, Cisco and Check Point. For a small IT team with a ...