Technology and communication are pivotal in formal knowledge management processes. Despite broad definitions, knowledge management essentially means the systems and processes used by companies to ...

In january 2003, the Legal Technology Institute at the University of Florida Levin College of Law launched the Pricewaterhouse Coopers-Legal Research Center Knowledge Management Study to gauge the use ...

New and emerging computing technologies have taken artificial intelligence (AI) and machine learning (ML) from potential game changers to genuine powerhouses of innovation. While there's certainly a ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

A low-profile organization looks far ahead into an esoteric world. The key to understanding and processing information may lie not in new technologies or advanced system architectures, but instead in ...

One of a corporate lawyer's top jobs is to help their clients navigate the complexity of law in order to obtain the best possible outcome for their business. In doing so, the goal is to exceed client ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

In the dynamic environment of call centres, the efficient management of information can significantly enhance service delivery and customer satisfaction. Knowledge sharing technology plays a pivotal ...

Welcome to today’s online chat about using data to improve decisionmaking at all levels of education. This is the second of two chats accompanying the release of “Technology Counts 2006: The ...