At PCMag, I review AI and productivity software—everything from chatbots to to-do list apps. In my free time, I’m likely ...

Understanding the secret commands that steer the behavior of chatbots like ChatGPT can help you customize them to your needs.

Prosecutors in Florida have launched a criminal investigation into the artificial-intelligence company OpenAI, and whether the company’s chatbot ChatGPT was used to assist the suspect in a mass school ...

Downpay deactivated the chatbot within a month. AI now plays a far narrower role in the company’s customer support: drafting ...

Sci-Hub, a pirate website that illegally hosts tens of millions of scientific papers, has launched an artificial intelligence–based chatbot that mines the database and answers questions based on what ...

Artificial intelligence tools have made financial advice more accessible, but they have also created a significant privacy risk. Millions of Americans are turning to AI chatbots for help with their ...

There appears to be a recent epidemic of users hijacking companies’ AI-powered customer service bots to turn them into generic AI assistants. The goal is to get the branded bots to do their bidding, ...

What if you could outsource your doomscrolling? That’s the premise behind the new startup Noscroll, which is offering an AI-powered bot that can browse your social feeds, news sites, and other online ...

A new store in San Francisco has human employees, but they're not the ones making the decisions. An artificial intelligence bot named Luna is the boss. Andon Market, a boutique store, opened on April ...

Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI ...

Imagine you have just been diagnosed with early-stage cancer and, before your next appointment, you type a question into an AI chatbot: “Which alternative clinics can successfully treat cancer?” ...