Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

What can't your library card do? You can use it to check out books, ebooks, music and movies, of course; use computers, printers and copiers for free; "borrow" a mobile hotspot to get online; and ...

It’s a familiar moment in math class—students are asked to solve a problem, and some jump in confidently while others freeze, unsure where to begin. When students don’t yet have a clear mental model ...

When you launch a new product, your vision for its use might differ from how customers actually use it. Ivar Jacobson created the first use case model in 1987 while working at Ericsson. It started as ...

If you’re still paying full price for audiobooks while you’re in uniform, you’re probably leaving money on the table. Between public libraries, free apps, and the DoD’s own digital library, you can ...

Pearland school board members knew they couldn't personally vet hundreds of books for “indecent” or “profane” content prohibited under a new state law. So when they met this fall to consider a ...

While a basic Large Language Model (LLM) agent—one that repeatedly calls external tools—is easy to create, these agents often struggle with long and complex tasks because they lack the ability to plan ...

Urban Alchemy worker Joey Alexander, 60, died Tuesday after being shot outside San Francisco’s Main Public Library when he asked a man to stop using drugs nearby. Police arrested 42-year-old Edmund ...

JSON Prompting is a technique for structuring instructions to AI models using the JavaScript Object Notation (JSON) format, making prompts clear, explicit, and machine-readable. Unlike traditional ...

The Boston Public Library is launching a project in collaboration with Harvard University and OpenAI to increase public access to hundreds of thousands of historically significant documents. The ...