What Is a Customer Journey Map? How to Create One That Works
2:33
nextiva.com
What Is a Customer Journey Map? How to Create One That Works
Get intentional with every customer touchpoint with a customer journey map. Here's a full best-practice guide on customer journey mapping.
Nov 17, 2021
Touchpoint Marketing
Most leads don’t ghost you… They just need a different touchpoint 👀 If your dental leads aren’t replying, try this instead ⬇️ 🎙️ Send a voice note People respond to humans, not scripts. A quick voice note builds trust fast. 🎥 Send a personal video A 10–15 sec selfie video instantly stands out in their inbox. 📸 Ask for photos of their smile It turns the convo from “lead” → actual patient and gets them engaged. ⏳ Send a “waiting” GIF Simple, non-pushy, and it reminds them you’re still there. S
0:09
Most leads don’t ghost you… They just need a different touchpoint 👀 If your dental leads aren’t replying, try this instead ⬇️ 🎙️ Send a voice note People respond to humans, not scripts. A quick voice note builds trust fast. 🎥 Send a personal video A 10–15 sec selfie video instantly stands out in their inbox. 📸 Ask for photos of their smile It turns the convo from “lead” → actual patient and gets them engaged. ⏳ Send a “waiting” GIF Simple, non-pushy, and it reminds them you’re still there. S
TikTokdentalmarketinggirl
140 views3 weeks ago
What Is Marketing Attribution & How Do You Report on It?
2:37
What Is Marketing Attribution & How Do You Report on It?
hubspot.com
Oct 28, 2021
ATL, BTL, & TTL Marketing - Definition, Examples, & Difference
1:00
ATL, BTL, & TTL Marketing - Definition, Examples, & Difference
feedough.com
Dec 30, 2016
Top videos
Experience is everything: here’s how to get it right
Experience is everything: here’s how to get it right
pwc.com
Mar 12, 2018
Define Brand Touchpoints for a Winning Customer Experience | Canny
Define Brand Touchpoints for a Winning Customer Experience | Canny
canny-creative.com
Oct 26, 2020
Customer touchpoints in retail: Impress and engage
Customer touchpoints in retail: Impress and engage
tokinomo.com
Jan 25, 2022
Touchpoint Analysis
What is Impact Analysis? Types and Benefits | Analytics Steps
What is Impact Analysis? Types and Benefits | Analytics Steps
analyticssteps.com
Nov 11, 2021
What is Clickstream Data (Clickstream Analytics)?
2:14
What is Clickstream Data (Clickstream Analytics)?
techtarget.com
Feb 25, 2020
25K views · 1.1K reactions | #UCL | Chelsea vs Lille Preview analysis by Javier Clemente. #NhyiraSports | Nhyira 104.5 FM | Facebook
13:34
25K views · 1.1K reactions | #UCL | Chelsea vs Lille Preview analysis by Javier Clemente. #NhyiraSports | Nhyira 104.5 FM | Facebook
FacebookNhyira 104.5 FM
544.3M views1 week ago
Experience is everything: here’s how to get it right
Experience is everything: here’s how to get it right
Mar 12, 2018
pwc.com
Define Brand Touchpoints for a Winning Customer Experience | Canny
Define Brand Touchpoints for a Winning Customer Experience | C…
Oct 26, 2020
canny-creative.com
Customer touchpoints in retail: Impress and engage
Customer touchpoints in retail: Impress and engage
Jan 25, 2022
tokinomo.com
How to Identify Customer Touchpoints? Types & Examples
How to Identify Customer Touchpoints? Types & Examples
7 viewsMay 6, 2020
revechat.com
Identifying and Optimizing Customer Journey Touchpoints
Identifying and Optimizing Customer Journey Touchpoints
Jul 7, 2024
userpilot.com
What is a Customer Journey Map? Tips & Examples | Miro
What is a Customer Journey Map? Tips & Examples | Miro
5 months ago
miro.com
Customer pain points: How to identify and resolve ( examples)
Customer pain points: How to identify and resolve ( examples)
Apr 30, 2023
zendesk.com
Customer Journey Map: Definition & Process
Jun 12, 2016
interaction-design.org
5:56
Digital Customer Touchpoints: Definition & Examples
22K viewsJan 14, 2018
Study.com
Touchpoints and channels in customer journey mapping
Aug 23, 2023
uxpressia.com
4:33
Customer Touchpoints | Definition, Examples & Importance
16K viewsJan 2, 2018
Study.com
3:51
How To Improve Restaurant Customer Service: 7 Experience T…
4 views3 months ago
YouTubeThe Profitable Restaurant Hub
3:19
What Makes A Brand Consistent Across Touchpoints?
2 months ago
YouTubeBusiness Guide 360
5:16
Touching On Elevating the Human Experience in Healthcare Operations
2 views4 months ago
VimeoTouchPoint Support Services
2:47
What Methods Identify Customer Touchpoint Optimization?
1 month ago
YouTubeCustomer Support Coach
1:49
Customer Experience - What is it?
1 views4 months ago
YouTubeLearn Customer Experience
Specsavers’ Journey From Traditional to Transformational CX
183 views11 months ago
YouTubeInMoment
Why a Great Customer Experience Is Good For Business
839 viewsAug 23, 2019
YouTubeJon Picoult
Customer Journey Touchpoint Mapping Strategy Powerpoint Pre…
73 viewsOct 29, 2022
YouTubeSlideTeam PPT Designs
Experience the Customer Journey at our Center Point Showroom
224.6K viewsJun 2, 2024
TikTokcenterpoint144
Optimize and Measure Your Customer Touch Point Effectivene…
Feb 25, 2019
visionedgemarketing.com
3:59
Customer Touch Points
33.8K viewsOct 15, 2015
YouTubeSteve Smart - Communications Professional
1:28
Explaining TouchPoints
26.1K viewsMay 23, 2017
YouTubeThe TouchPoint Solution
2:55
How To Create A Customer Journey Map
813.5K viewsSep 16, 2014
YouTubeUX Mastery
10:58
Free Customer Journey Map Excel Template
18.4K viewsFeb 20, 2020
YouTubeMarketing Study Guide
15:22
Customer Service Vs. Customer Experience
1.8M viewsOct 13, 2016
YouTubeValuetainment
9:52
21 Touchpoints On Your Customer Journey Map
28.8K viewsAug 19, 2020
YouTubeBrand Master Academy
8:59
The Best Service Recovery Story... Ever!
154.1K viewsSep 16, 2011
YouTubeJon Picoult
12:53
Customer Experience Metrics: NPS, CSAT or Customer Effort: Explain…
47.1K viewsJan 10, 2019
YouTubeCustomerSure
See more videos
Static thumbnail place holder